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PART EXCHANGE 
We welcome ALL watches in PART EXCHANGE against one of our watches from stock. To value your watch we will need as much detail as possible i.e. the make, model, model number, serial number if known, and FULL details about your watch. 

Your watch will be more valuable if this is complete with ORIGINAL BOX, Papers, Booklets etc. If you want to email us a picture (s) of your watch please do so to 
kevin@gxwatches.com
  

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Terms and Conditions Bond Street Watches

 
Payment policy UK

Debit card – NO surcharge. The watch must be dispatched to the billing address the card is registered to.
Credit card – 2% surcharge. The watch must be dispatched to the billing address the card is registered to.
Cash – We accept cash up to a maximum value of £5,000.00 – This is due to money laundering regulations.
Bankers draft –If payment is made by Bankers draft this should be made payable to “GX Watches” , typically Bankers Drafts take 5-7 days to clear and goods will only be dispatched when we have cleared funds
Internet payment – We can take payment by internet Bank transfer – Upon receipt of payment we will notify you and dispatch goods when we have cleared funds
CHAPS Bank transfer – This is typically a same day Bank transfer and funds can be received up to 5.00pm the same day as transfer – Upon receipt of payment we will notify you and dispatch goods when we have cleared funds
BACS Bank transfer – This is typically a 3 day Bank transfer and funds are normally received on the 3rd working day after transfer has been made – Upon receipt of payment we will notify you and dispatch goods when we have cleared funds

Payment policy (NON UK)

CHAPS Bank transfer is the only method of payment for any NON UK orders

Shipment / Delivery policy - UK

Please note that NOT all watches are available for immediate delivery, the availability of each product is listed down under our order and stock code.
For ALL UK deliveries we use “Royal Mail Special Delivery”. This is a guaranteed NEXT DAY delivery and typically this is between 0900am to 1.00pm. By using “Special Delivery” we can track every parcel sent.
All orders received prior to 2.30pm and where the item is in stock will be dispatched for NEXT DAY delivery.
We charge an additional £10.00 per order for your WATCH order “Royal Mail Special Delivery” guaranteed next day
We charge an additional £20.00 per order for WATCH WINDERS and WATCH CASES orders “Royal Mail Special Delivery” guaranteed next day.
ALL deliveries must be signed for upon receipt, and if the package looks like this has been damaged or tampered with whilst in transit must be refused and delivery returned to GX Watches

Shipment / Delivery policy – Outside the UK

Please note that NOT all watches are available for immediate delivery, the availability of each product is listed down under our order and stock code.
For ALL outside of the UK deliveries we will use “FEDEX” and this can take 5-7 working days (Country dependant)
Each parcel can be tracked through FEDEX whilst in transit using their barcode on-line tracking system, and if required we can update you instantly the location of your parcel.
We charge an additional £50.00 per order for your WATCH order by “FEDEX”
We charge an additional £65.00 per order for your WATCH WINDERS and WATCH CASES orders by “FEDEX”

Insurance

All watches are FULLY insured whilst in transit via “Special Delivery”. Once the package has been signed for our insurance ceases immediately.
All watches are FULLY insured whilst in transit via “FEDEX”. Once the package has been signed for our insurance ceases immediately.

Collection

All watches and watch winders and watch cases can be collected from our retail shop
The opening hours are 10.00am to 5.30pm Monday to Saturday
We are NOT open on Sundays

Returns Policy

You have the right to cancel your order within 7 working days from us if you have ordered your watch on-line.
This must be put in writing and accepted in writing before returning the goods.
We accept communication via email to
Jeanette@gxwatches.com and prior to the return of any goods you must obtain a return ref number.
You will be refunded on the condition that the watch is returned in the original condition supplied.
The watch will be inspected upon arrival with us and if it is found to have been marked, damaged in anyway whatsoever, there will be an additional charge for any refurbishment.
We must also have back the Retail box and papers supplied with the watch as well, and if any item is missing from the original shipment, all missing items will be charged for.
ALL customers are liable for the delivery cost and insurance and we ask that the watch is sent back using the same method as sent, i.e. “Royal Mail Special Delivery” if in the UK and “FEDEX” if outside the UK

If you have purchased the watch from our Retail shop and or collected the goods from our retail shop, the returns policy does NOT apply

Pricing information and web content

Prices are subject to change without notification, however once an order has been placed and this has been accepted an invoice will be raised at the agreed price plus the delivery charge as stated.
All NEW watches include VAT at the current rate
All information contained on our website is correct to the best of our knowledge. Should you notice anything that is incorrect please contact us so that this can be corrected.

Warranty

All Pre-owned watches are supplied with a GX watches 12 months warranty.
Should you experience any problems with your watch you must notify us in writing and this can be sent by email to
Jeanette@gxwatches.com
We will contact you upon receipt and discuss the concerns and will instruct you accordingly.
All warranty work on Pre-owned watches MUST be carried out by us unless otherwise instructed in writing.
If any third party removes the back of the watch case without the express permission by us, the warranty offered and implied will be deemed null and void.

All new watches supplied by GX watches will have the manufactures warranty supplied as per the warranty card supplied with the watch.
Should you experience any problems with your watch please follow the instructions on the warranty card supplied by the manufacturer.
All warranty work on NEW watches MUST be carried out by the manufacturer.
If any third party removes the back of the watch case without the express permission by the manufacturer, the warranty offered and implied with be deemed null and void.

Legal Disclaimer

We are NOT an authorised dealer, we are an independent company selling Pre owned and Unworn watches.
Where we have used a BRAND NAME this is to merely describe the product. All brand names are the trademarks of their respective owners
We are an official stockist for Carl F. Bucherer and will describe all watches as NEW (where applicable)

Privacy Policy

We will use your personal information in the following ways

To provide ongoing pricing and availability on Watches, Watch winders and Watch cases
To update you on products and services on a frequent basis
To run competitions and promotions
We will NOT pass your details to any third party company (unless agreed in writing)
Should you wish to be removed from our mailing list please email
kevin@gxwatches.com

Part exchanges

A part exchange price will be agreed between the parties and will be added to the sales invoice to form part payment.
If for any reason a transaction does NOT complete, the part exchange will be returned
The person offering the part exchange MUST be the legal owner of the watch, and in the event a watch is found to be stolen then a FULL demand will be made for the value of the watch as detailed on the sales invoice.
The Police will be immediately notified and the watch passed over to the Police for the matter to be dealt with by them.
We will use our best efforts to ensure the watch is NOT stolen, and may request original proof of purchase and a copy of a passport or picture ID to be held on file.
Watches will need to be inspected by our watchmaker either before or after the Seller has agreed to the part exchange valuation. If the physical inspection by our watchmaker proves that there is any serious defect subsequently discovered, we may rescind the contract and recover the value of the part exchange allowance from the sales invoice.

Consequential losses

The Company, its owner, employees or any other agent shall not be liable personally for the direct or indirect consequential losses of any kind including loss of profit , expenses and /or compensation

Governing law and Jurisdiction

The Governing law is English law and the parties agree to submit to the jurisdiction of the English Courts